Delhi's metro system is modern, efficient, and generally safe — but the areas around metro stations and the city's broader transport network present challenges for visitors. Here's how to navigate Delhi without getting scammed.
The "Metro Is Closed/Under Maintenance" Scam
Touts hanging around metro stations tell tourists that the metro is closed, under maintenance, or "not running today." They then offer auto-rickshaw rides at inflated prices.
How to avoid it: - Ignore anyone outside the station claiming it's closed - Walk inside and check for yourself — the Delhi Metro runs from 5:30 AM to 11:30 PM - Check the DMRC app or website for real service updates
Token and Card Scams
Fake tokens: Some scammers near stations sell used or fake metro tokens at a "discount." These won't work at the gates.
How to avoid it: - Only buy tokens from official ticket windows or machines inside the station - Consider getting a Delhi Metro Smart Card — available at any station for ₹150 (₹50 refundable deposit + ₹100 balance) - Smart Cards save 10% on every journey
Auto-Rickshaw Scams Outside Metro Stations
Auto-rickshaws waiting outside metro stations are often the most aggressive scammers.
Common tricks: - Claiming your destination is "very far" to justify high prices - Taking you to the wrong hotel (one that pays them commission) - Saying your hotel is "closed" or "burned down" and suggesting another
How to avoid it: - Use Ola or Uber instead of street auto-rickshaws - If using a rickshaw, insist on using the meter - Know the approximate fare — most rides within central Delhi should be ₹30-100 - Pre-book rides through your hotel
The "I Know a Better Hotel" Scam
Auto and taxi drivers near metro stations (and especially at the airport) tell you your hotel is closed, flooded, or overbooked. They'll drive you to a different hotel where they earn a hefty commission.
How to avoid it: - Call your hotel directly to confirm your booking - Never believe a driver who claims your hotel has problems - Share your hotel's exact address and phone number before starting the ride - Book through Ola/Uber with the destination pre-set
Overcharging at Connaught Place
The Rajiv Chowk metro station exits into Connaught Place, one of Delhi's main shopping areas. Tourist-facing shops here routinely overcharge.
How to avoid it: - Compare prices at multiple shops - Use government emporiums (like Cottage Industries Exposition) for fair, fixed prices - Bargain at private shops — start at 40-50% of the asking price - Check reviews before buying at any shop
Delhi Metro Safety Tips
The metro itself is generally very safe, but follow these tips:
- Use the women's car — the first car is reserved for women; solo female travellers should use it
- Guard your belongings during rush hours (8-10 AM, 5-8 PM)
- Keep your bag in front of you on crowded trains
- Don't accept food or drink from strangers — drugging and robbery, while rare, does occur
- Keep your token/card safe — you need it to exit
Useful Metro Routes for Tourists
| Destination | Nearest Station | Line |
|---|---|---|
| Red Fort | Chandni Chowk | Yellow |
| India Gate | Central Secretariat | Yellow/Violet |
| Qutub Minar | Qutub Minar | Yellow |
| Connaught Place | Rajiv Chowk | Yellow/Blue |
| Humayun's Tomb | JLN Stadium | Violet |
| Akshardham Temple | Akshardham | Blue |
Getting from the Airport
- Airport Express Line — fastest option, runs from T3 to New Delhi station in 20 minutes (₹60)
- Pre-paid taxi — use the official counter inside arrivals (₹350-500 to central Delhi)
- Ola/Uber — reliable and cheaper than pre-paid taxis
- Metro — connect from Airport Express to Yellow/Blue lines
Emergency Contacts
- Delhi Police: 100
- Tourist Helpline: 1800-111-363 (toll-free)
- Women's Helpline: 1091
- Delhi Metro Helpline: 155370
- Report online: Avoid Travel Scams
Final Tips
- Download the Delhi Metro Rail app for route planning
- Keep small denomination notes (₹10, ₹20, ₹50) for rickshaws
- Save your hotel's address in Hindi on your phone — many drivers don't read English
- The Delhi Metro is air-conditioned and comfortable — use it as your primary transport
- Avoid travelling during extreme rush hours if possible
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Delhi is chaotic, vibrant, and absolutely worth visiting. The metro system is your best friend — use it wisely, and you'll save money while seeing all the major sights safely.